Privacy Policy

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE.

ALTAN CONSTRUCTION is committed to protecting the privacy and security of your personal information. We also believe in transparency. This policy explains how we handle your personal data. Please read it carefully to learn more about how we process your information and about the rights you may have under applicable law.

WHEN DOES THIS POLICY APPLY?

This policy describes our practices related to personal data where we act as a “data controller” under applicable law. This includes information collected when you visit our website at https://www.altanconstruction.com/ (the “Site”). However, this policy does not apply when we process personal data on behalf of a client. For more information on a client’s data practices, please contact them directly. We are not responsible for our clients’ privacy and security practices.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect the following types of personal data for the purposes outlined below.

CONTACT INFORMATION

If you contact us, inquire about our services, or use our contact form, we collect your name, company name, business email address, and phone number.

We process this data to provide our services, offer customer support, ensure the security and confidentiality of our site, products, and services, maintain our databases and backups, manage our relationship with you, communicate with you, and keep records of our communications. The legal basis for this processing is either your consent or, where applicable, our legitimate interests in properly administering our site and business, managing client relationships, and performing a contract with you and/or taking steps at your request to enter into such a contract.

ACCOUNT REGISTRATION INFORMATION

We process account registration data to provide you with our products and services, offer customer support, ensure the confidentiality of our services, maintain our databases and backups, manage our relationship with you, communicate with you, and keep records of our communications. The legal basis is either your consent or our legitimate interests, as applicable.

COMMUNICATIONS AND INQUIRIES

If you communicate with us, in addition to your contact details, we will receive the subject of your message and any other comments, content, or information you choose to provide.

We process this data for customer support, to secure and maintain our site and services, and to manage our communications and relationships with you. The legal basis is either consent or our legitimate interests.

We also use cookies and similar technologies as detailed in the “Cookies and Similar Technologies” section. Disabling them may affect site functionality.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate the site, provide requested content and functionality, ensure security, develop new services, personalize your experience, and analyze usage. Where legally required, we rely on your express consent for marketing, performance, and analytics cookies. Necessary cookies are processed based on our legitimate interests.

DEVICE AND USAGE INFORMATION

When you visit the site, we automatically collect data from your browser and device, such as the date and time of your visit, your location, IP address or unique identifier, browser type, access time, and data about the pages you view.

This information helps us operate the site, provide requested services, personalize your experience, and analyze usage. The legal basis is our legitimate interest in monitoring and improving the site.

OTHER PROCESSING ACTIVITIES

We may also process personal data for:

The establishment, exercise, or defense of legal claims;
L’obtention ou le maintien d’une couverture d’assurance, la gestion des risques ou l’obtention de conseils professionnels (les fondements juridiques de ce traitement sont notre intérêt légitime à protéger adéquatement notre entreprise);
Obtaining or maintaining insurance coverage, risk management, or professional advice; Any purpose consistent with those described in this policy or ancillary to them.

We may process your personal information for the purposes outlined based on one or more of the following legal bases:

Performance of a requested service or contract;
Compliance with legal obligations;
Legitimate interests not overridden by your rights and freedoms;
Publicly shared personal information;
Vital interest protection;
Public interest;
Your explicit consent.

DATA PROCESSING LOCATIONS

We operate in Quebec, and personal data is transferred to, stored, and processed in Quebec. By submitting personal information or using the site, you agree to such processing, including in jurisdictions such as the United States, which may not offer the same level of data protection.

We rely on recognized legal bases for cross-border data transfers, such as explicit consent, contractual necessity, or adequate safeguards.

For more information on cookies, please see our Cookie Policy.

HOW DO WE SHARE YOUR PERSONAL DATA?

When acting as a data controller or as allowed by law, we may share your data in the following contexts.

ACQUISITIONS AND SIMILAR TRANSACTIONS

We may disclose personal data in connection with mergers, acquisitions, restructurings, dissolutions, or asset transfers, including during bankruptcy or liquidation.

LEGAL OBLIGATIONS AND RIGHTS

We may disclose data in response to subpoenas, warrants, or legal proceedings, or to comply with laws. We may also share it to establish or defend legal claims, investigate fraud or illegal activity, or protect individuals and property.

PROFESSIONAL ADVISORS

We share data with our insurers and professional advisors (lawyers, accountants, consultants, auditors) as needed for services or support.

HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We take reasonable steps to delete data when:

We are legally obligated to do so;
There is no longer a reason to retain it;
You request deletion, unless it conflicts with our legal or contractual obligations.

We may retain anonymous or aggregated data for analytics and product improvement. Deleted data is removed from active databases but may remain in archives when deletion is impractical.

HOW DO WE PROTECT YOUR PERSONAL DATA?We use safeguards to protect your data from loss, misuse, alteration, or unauthorized access. We also detect fraudulent identity verification. We periodically review our security procedures.

However, no system is completely secure. Data transmissions are not 100% safe. Use of the site is at your own risk. If a breach affects your data, we will notify you and any applicable authorities as required by law.

YOUR RIGHTS AND CHOICES

Please use the contact details in the “Contact Us” section to exercise your rights and choices.

Email Preferences:

To stop receiving emails from us, click “Unsubscribe” in any of our emails or contact us with your name and email to process your request. Registered users cannot opt out of account-related transactional emails.

Accuracy and Updates:

If your information changes, please update your profile or contact us to keep your data accurate. We are not responsible for losses caused by inaccurate or incomplete information you provide.

Complaints:

If you believe your data rights were violated, you can file a complaint using the contact details below.

Individual Rights:

You may have certain rights under applicable privacy laws, including:

Access your personal data;
Learn how we process it;
Correct inaccurate or incomplete data;
Delete your personal information;
Restrict processing;
Transfer your data;
Object to certain processing;
Opt out of sharing with third parties;
Consent to or refuse data processing if under a certain age;
Avoid discrimination for exercising your rights;
Not be subject to automated decision-making;
Withdraw consent at any time (without affecting prior processing based on consent).

Send all requests using the contact information in the “Contact Us” section. If a request falls under a third party’s responsibility (e.g., our client), we will direct you to them.

DATA PRACTICES DISCLOSURE

We have collected the following categories of personal data:

Identifiers;
Commercial information;
Internet or electronic activity;
Geolocation data;
Audio, electronic, visual, or similar information;
Professional or employment-related information.

We collected this information from you for the following purposes:

Provide services;
Customer support;
Secure our site, products, and services;
Maintain databases and backups;
Manage relationships and communications;
Business operations;
Detect fraud or security incidents;
Operate the site;
Offer requested content and features;
Develop new services;
Improve your experience.

We have not sold your personal data.

We have disclosed these categories of data for business purposes to:

Parent companies, affiliates, and subsidiaries;
Advisors (accountants, lawyers);
Service providers (analytics, hosting, marketing, technical support);
Operating systems and platforms.

We do not offer financial incentives, price differences, or services in exchange for your data.

THIRD-PARTY SITES AND SERVICES

This policy does not apply to third-party websites or apps. The site may link to or embed third-party content with their own privacy policies. If you follow a third-party link, you will leave our site. Check the URL to confirm.

We cannot:

Guarantee third-party privacy or security practices;
Control third-party data collection;
Endorse any third-party content or services linked from the site.

Your interactions with third parties are governed by their own policies.

UPDATES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page and take effect immediately. For material changes, we may post a notice on our homepage and/or notify you by email.

It is your responsibility to review this policy periodically. Continued use of the site after changes are posted indicates your acceptance of the updated terms. If you disagree, do not use the site.

CONTACT US

If you have any questions or concerns, if you wish to exercise your rights or file a complaint with us, you may contact us using the information below, and we will do our best to assist you.
Email: info@altanconstruction.com